SLOAN STUDIO PRIVACY POLICY
Effective Date: August 3, 2026
Sloan Studio (“Sloan Studio,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit sloanstudionyc.com, purchase products, book or inquire about services, subscribe to communications, or otherwise interact with us online.
1. INFORMATION WE COLLECT
We may collect information you provide directly to us, including:
• Name, email address, telephone number, billing address, shipping address, and account information.
• Order, purchase, return, refund, gift card, and transaction information.
• Appointment requests, booking details, preferences, and communications.
• Information submitted through contact forms, newsletter forms, surveys, reviews, or customer-service communications.
• Any other information you voluntarily provide.
We may also automatically collect information about your use of the website, including:
• Internet Protocol address, browser type, device type, operating system, referring pages, pages viewed, links clicked, and approximate location.
• Cookie identifiers, analytics information, shopping-cart activity, and information about interactions with emails or advertisements.
Payment-card information is processed by our third-party payment processors. Sloan Studio does not directly store complete payment-card numbers.
2. HOW WE USE INFORMATION
We may use information to:
• Process and fulfill purchases, payments, shipping, returns, refunds, and gift cards.
• Schedule, confirm, and communicate about appointments.
• Respond to questions and provide customer support.
• Operate, maintain, secure, personalize, and improve the website and our offerings.
• Send service-related communications and, where permitted, marketing communications.
• Prevent fraud, misuse, security incidents, and other unlawful activity.
• Maintain business records and comply with legal, tax, accounting, regulatory, and contractual obligations.
• Enforce our Terms of Service and other policies.
3. COOKIES AND ANALYTICS
We and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies. These technologies may be necessary for shopping-cart and checkout functions, help us understand website activity, remember preferences, improve performance, and measure marketing.
You can control cookies through your browser settings and, where available, through our cookie-preference tool. Disabling certain cookies may affect website functionality.
4. HOW WE DISCLOSE INFORMATION
We may disclose information to:
• Website, hosting, e-commerce, booking, customer-management, email, analytics, advertising, shipping, fraud-prevention, and payment-processing providers.
• Professional advisers, insurers, accountants, attorneys, consultants, and regulators.
• Government authorities or other parties when required by law or reasonably necessary to protect rights, safety, security, or property.
• A purchaser, successor, or other party involved in a merger, financing, acquisition, reorganization, sale of assets, or similar business transaction.
• Other parties at your direction or with your consent.
We do not sell personal information for money. Certain analytics or advertising activities may be considered “sharing,” “selling,” or targeted advertising under some state privacy laws. Where legally required, we will provide an applicable opt-out method.
5. EMAIL AND TEXT COMMUNICATIONS
You may unsubscribe from promotional emails by using the unsubscribe link in the message. You may still receive non-promotional communications regarding orders, appointments, transactions, or our business relationship.
If you opt into text messages, message and data rates may apply. Consent to marketing texts is not a condition of purchase. Reply STOP to opt out and HELP for help, where supported.
6. HEALTH AND TREATMENT INFORMATION
Do not use general website contact forms, email, or social media to send urgent or highly sensitive medical information. Information collected through this general website is not necessarily protected by the Health Insurance Portability and Accountability Act (“HIPAA”).
Any protected health information collected through a designated clinical, medical, or patient platform will be handled under the privacy practices applicable to that platform and the relevant medical practice. This Privacy Policy is not a Notice of Privacy Practices.
7. DATA RETENTION AND SECURITY
We retain information for as long as reasonably necessary for the purposes described in this policy, including to fulfill transactions, maintain business and tax records, resolve disputes, enforce agreements, and comply with law.
We use reasonable administrative, technical, and physical safeguards designed to protect information. No website, transmission, storage system, or security measure is completely secure, and we cannot guarantee absolute security.
8. YOUR PRIVACY CHOICES
Depending on where you live and subject to legal exceptions, you may have rights to request access to, correction of, deletion of, or a copy of certain personal information, or to opt out of certain uses.
To submit a privacy request, email contact@sloanstudionyc.com with the subject line “Privacy Request.” We may need to verify your identity before completing a request. Authorized agents may be required to provide proof of authority.
9. CHILDREN
The website and our offerings are not directed to children under 13, and we do not knowingly collect personal information from children under 13 through the website. If you believe a child has provided personal information, contact us so we can review and address the issue.
10. THIRD-PARTY LINKS
The website may link to third-party websites or services. We are not responsible for the privacy, security, or content practices of third parties. Review their policies before providing information.
11. CHANGES TO THIS POLICY
We may update this Privacy Policy periodically. The revised policy will be posted with a new effective date. Your continued use of the website after an update means the revised policy applies to your subsequent use.
12. CONTACT US
Questions or privacy requests may be sent to:
Sloan Studio
Email: contact@sloanstudionyc.com
Website: sloanstudionyc.com
Business address: 37 W 26TH ST. NY, NY 10010